In short: PacerOne uses your location and, if you wear the watch, your heart rate to record your runs and to compare them with your goals. We keep that data so you can see your runs and courses on all your devices. We do not show ads, we do not track you across other apps or websites, and we do not sell your data. You can delete your account and your data from inside the app.
PacerOne is published by Prismata (“we”, “us”), 1112 S. Shepherd, Houston, TX 77019, USA. Prismata is the owner and data controller for the information described here. Questions about this policy or your data: information@prismata.com.
We do not collect your contacts, photos, or advertising identifiers.
When a run starts (a run for fun or a goal run), PacerOne asks Apple Weather (Apple WeatherKit) for the current temperature, humidity and dew point where you are. To do that, the app sends your device’s current location to Apple. The readings are saved with that run so you can see the conditions later, along with the heat adjustment you chose, if any. We do not keep Apple’s full weather response, only those readings.
The setting Temperature pace adjustment at run time (Customizations tab) controls only whether the app offers you a heat adjustment before a goal run. The weather readings are recorded either way. If weather is not available, the run works normally and no readings are saved. We use the readings only for your own runs and do not share them with other users. Weather data is provided by Apple; see Apple’s data sources.
We use heart rate and workout data only to show you your own run and to save it to your account and to Apple Health. We do not use health or fitness data for advertising or marketing, and we do not sell it or give it to data brokers, advertising platforms, or information resellers.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
PacerOne contains no advertising and no third-party analytics or tracking software, and it does not track you across other companies’ apps or websites.
We keep your account and the data in it for as long as your account is active.
Deleting your account. You can delete your account inside the PacerOne app: open Account Settings and choose Delete Account. You confirm by typing DELETE, and the deletion happens immediately. It permanently removes, from our servers, your runs, scenarios, location and heart-rate data, ratings, and the courses you created, and it erases the PacerOne data stored on your phone and Apple Watch.
Other Prismata apps. If you also use another Prismata app with the same account, the app asks whether you want to delete your account and data from those apps as well. If you say yes, your sign-in and your data in all of them are deleted. If you say no, only your PacerOne data is deleted; your sign-in and your data in the other apps stay, and if you later use PacerOne again you start as a new user.
Courses you published. A course you published for other runners is shared and frozen, and other runners may rely on it. When you delete your account, it stays available to them, shown as created by “Deleted user”; your name and account are not attached to it. The course’s map and start point stay visible. Courses you did not publish are deleted unless another runner has already downloaded them or built scenarios or runs on them, in which case they are kept in the same way.
What deletion does not reach. Anything on your phone that has not yet synced to our servers is erased with the app data and cannot be recovered, so sync first if you want to keep it. Files you exported or shared yourself (for example a CSV from a run summary) are copies outside the app and stay wherever you put them. Copies in routine backups are removed as the backups are replaced.
If you cannot use the app, email information@prismata.com from the address on your account and we will delete it for you and confirm by email.
You can also delete individual runs or courses you own in the app, and you can stop location and heart-rate recording at any time in iOS and watchOS Settings (Privacy & Security > Location Services, and Health).
Data is sent over encrypted connections and stored with access controls on our database. No system is perfectly secure, so we cannot guarantee absolute security, but we work to protect your data.
PacerOne is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Depending on where you live (for example the European Economic Area, the United Kingdom, or California), you may have the right to access your data, correct it, delete it, receive a copy of it, object to or restrict how it is used, and withdraw consent. You can delete your data in the app as described above; for any other request, email information@prismata.com. We will answer within one month. You may also complain to your local data protection authority.
Your information is processed in the United States, where our servers and service providers operate.
If we change this policy we will post the new version on this page and update the date at the top. If a change is significant we will also tell you in the app or by email.
Prismata
1112 S. Shepherd, Houston, TX 77019, USA
information@prismata.com